1. Information We Collect

Depending on how you interact with Cresvon or cresvon.com, we may collect:

• Contact and identification information, such as your name, business name, email address, and phone number. Providing a phone number is optional unless it is reasonably required for a particular service or project.
• Project information, such as information about your business, goals, website requirements, services, content, and other details you provide in connection with an inquiry or project.
• Technical information, such as your IP address, browser type, device type, request timestamps, and similar information that may be processed through our website hosting and infrastructure providers.
• Payment and transaction information, when you pay a Cresvon invoice or payment link through Stripe. Stripe processes your payment information directly. Cresvon does not store your full payment card information, although we may receive transaction-related information such as payment status, amount, and customer contact details.

We do not knowingly request or collect sensitive categories of personal information through cresvon.com, such as health information, government identification numbers, or full payment card information. Full payment card information is processed directly by Stripe.

2. How We Collect Information

We may collect personal information:

• Directly from you, when you submit information through cresvon.com, contact us by email or phone, request a quote, communicate with us about a project, or otherwise provide information to us.
• Automatically, through technical logs and infrastructure used to operate cresvon.com (see Section 6).
• Through third-party service providers, where those providers help us operate our website, process payments, deliver forms, or provide other business services.
• Through analytics tools in the future, if Cresvon adopts them. Cresvon does not currently use website analytics tools as described in Section 7.

If Cresvon begins using a third-party contact form processor, this Privacy Policy will be updated to identify the provider where appropriate.

3. Why We Use Your Information

We may use personal information to:

• Respond to inquiries and requests;
• Discuss potential website projects;
• Prepare and send quotes, proposals, invoices, or other project-related documents;
• Communicate with clients before, during, and after a project;
• Design, develop, refine, launch, and support client websites;
• Process and keep records of payments;
• Maintain normal business, accounting, tax, client, and project records;
• Operate, secure, troubleshoot, and improve cresvon.com and our services; and
• Meet applicable legal or regulatory requirements.

We do not sell personal information.

We do not currently use personal information for automated decision-making that produces legal or similarly significant effects.

4. Contact Form and Inquiry Submissions

cresvon.com may request information including:

• Your name;
• Your business name;
• Your email address;
• Your phone number, if provided; and
• Information about your business, website needs, or project.

We use this information to respond to your inquiry, discuss a potential project, prepare a quote or proposal, communicate with you about Cresvon's services, and maintain appropriate business records.

We do not use contact form or inquiry submissions for unrelated marketing without appropriate consent.

5. Third-Party Service Providers

Cresvon relies on third-party service providers to operate cresvon.com and conduct normal business activities. Depending on the service provided, these companies may receive or process information necessary to perform their services.

Cresvon currently uses, or may in the future use, providers including:

• Vercel, for website hosting, deployment, and related infrastructure;
• GoDaddy, for domain-related services;
• GitHub, for source-code hosting, development, deployment-related workflows, and website infrastructure;
• Stripe, for processing client payments through invoices or payment links;
• Google Fonts, for delivering fonts used by cresvon.com, which may involve the processing of basic technical information when font resources are requested;
• A contact form processing provider, if Cresvon adopts one to process website inquiries; and
• Analytics providers, if Cresvon introduces website analytics in the future.

Each third-party provider handles information according to its own terms, privacy policies, security practices, and legal obligations.

Some third-party providers may process or store information outside British Columbia or outside Canada. As a result, information processed by those providers may be subject to the laws of the jurisdiction in which it is processed or stored.

Where practical, Cresvon selects established service providers and limits the information shared with them to what is reasonably necessary for the relevant service.

6. Hosting and Technical Data

Cresvon uses Vercel, GoDaddy, and GitHub as part of its website hosting, domain, deployment, development, and infrastructure setup.

Depending on their role and configuration, these services may process or log technical information such as:

• IP addresses;
• Request timestamps;
• Browser or device information;
• Requested pages or resources; and
• Technical information related to website security, performance, deployment, or troubleshooting.

Technical information may be used to operate, secure, maintain, diagnose, and improve cresvon.com.

The information handled by each provider is subject to that provider's own privacy and data-handling practices.

7. Cookies and Analytics

Cresvon does not currently use website analytics or advertising cookies on cresvon.com.

Some services necessary to operate or deliver website functionality may use technical mechanisms associated with normal browser or network operation.

Cresvon may introduce analytics tools in the future to better understand website traffic and improve cresvon.com. If we do, we will update this Privacy Policy to identify the relevant provider or tools, describe the information collected, and explain available privacy choices where applicable.

8. Payment Processing

Cresvon currently accepts online payments through Stripe, generally using invoices or payment links sent directly to clients.

Payment information is processed directly by Stripe. Cresvon does not store your full payment card number or card security code.

Cresvon may receive limited payment and transaction information from Stripe, such as:

• Your name and contact information;
• The amount paid;
• Payment status;
• Invoice or transaction information; and
• Other information reasonably necessary for payment and business record-keeping.

Stripe handles payment information according to its own security standards, terms, and privacy policy.

9. How Long We Keep Information

Cresvon keeps personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business or legal purposes.

This may include retaining information to:

• Respond to an inquiry;
• Complete and support a client project;
• Maintain client and project history;
• Maintain accounting, payment, and tax records;
• Resolve disputes or address questions about past work; and
• Meet applicable legal or regulatory requirements.

If you contact Cresvon but do not proceed with a project, we may retain basic inquiry records for a reasonable period for business record-keeping.

You may request deletion of personal information as described in Section 12, although certain information may need to be retained where required or reasonably necessary for legal, accounting, tax, contractual, or other legitimate business purposes.

10. How We Protect Your Information

Cresvon takes reasonable administrative and technical steps to protect personal information against unauthorized access, use, disclosure, loss, or misuse.

These measures may include:

• Limiting access to personal information to what is reasonably necessary to operate the business;
• Using established third-party hosting, infrastructure, payment, and service providers;
• Using account and access controls for services used by Cresvon; and
• Keeping software, website infrastructure, and business systems reasonably maintained and secured.

No electronic transmission, online service, or storage system can be guaranteed to be completely secure. While Cresvon takes reasonable steps to protect personal information, absolute security cannot be guaranteed.

11. When We May Disclose Information

Cresvon does not sell personal information.

We may disclose personal information:

• To third-party service providers described in Section 5 where reasonably necessary for them to provide services to Cresvon;
• When you direct or authorize us to disclose information;
• Where required by applicable law, regulation, court order, subpoena, or other lawful process;
• Where reasonably necessary to establish, exercise, or defend legal rights; or
• Where permitted by law to protect the rights, property, security, or safety of Cresvon, our clients, or others.

12. Access, Correction, and Deletion Requests

You may contact Cresvon to request:

• Access to personal information Cresvon holds about you;
• Correction of inaccurate or outdated personal information; or
• Deletion of personal information Cresvon holds about you.

Access and correction rights are provided under applicable privacy laws, subject to any permitted exceptions. BC PIPA, for example, provides individuals with rights relating to access and correction of their personal information.

A deletion request may be subject to legal, contractual, accounting, tax, security, or legitimate business record-keeping requirements. Cresvon may therefore need to retain certain information even after a deletion request.

To make a request, contact us using the information in Section 14. We will respond within a reasonable period and in accordance with applicable law.

13. Changes to This Privacy Policy

Cresvon may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, legal requirements, or privacy practices.

For example, this policy may be updated if Cresvon introduces website analytics, changes its contact form provider, changes hosting or infrastructure providers, or changes how payments are processed.

When this Privacy Policy is updated, we will revise the "Last updated" date at the top of the policy.

14. Contact Us

If you have questions about this Privacy Policy, Cresvon's handling of personal information, or would like to make an access, correction, or deletion request, contact:

Cresvon
Website: cresvon.com
Email: hello@cresvon.com

1. Acceptance of the Terms

By using cresvon.com, you agree to the provisions of these Terms that apply to general website use, including provisions relating to intellectual property, privacy, prohibited uses, third-party services, and governing law.

Requesting information or a quote does not, by itself, create a paid project agreement.

A paid project becomes binding when the client accepts the applicable quote, proposal, or agreement in the manner specified in that document. Acceptance may include written or electronic acceptance and/or payment of the required deposit where the project documents specify that payment constitutes acceptance.

Once a project becomes binding, the client also agrees to the project-related provisions of these Terms, including those relating to pricing, payments, revisions, ownership, cancellation, liability, and indemnity.

If you do not agree with the applicable Terms, you should not use cresvon.com or engage Cresvon's services.

2. Cresvon's Services

Cresvon designs and develops custom websites for businesses.

A typical project may follow four stages:

• Discover — understanding the client's business, goals, audience, and website requirements.
• Design — developing the visual direction, layout, structure, and user experience.
• Refine — reviewing the work and making agreed revisions based on client feedback.
• Launch — completing final checks and publishing or delivering the completed website.

The specific pages, features, services, deliverables, exclusions, price, and estimated timeline for each project will be described in the applicable quote, proposal, or written agreement.

3. Quotes, Proposals, and Project Scope

Before work begins, Cresvon will normally provide a quote, proposal, or other project document describing the agreed scope.

The project scope may identify matters such as:

• Pages and website sections;
• Features and functionality;
• Design or development services;
• Client responsibilities;
• Estimated project timeline;
• Included revision rounds;
• Pricing and payment schedule; and
• Any project-specific exclusions or conditions.

Once accepted, the applicable project document and these Terms form the agreement for that project.

Services, pages, features, or other work that fall outside the agreed scope are not automatically included and may require an additional fee or updated quote as described in Section 9.

4. Pricing and Payments

Project pricing depends on the scope and complexity of the work and will be confirmed in the applicable quote or proposal.

Unless otherwise stated in writing:

• Prices are stated in Canadian dollars (CAD);
• Applicable taxes, if any, may be added where required by law; and
• The client is responsible for any third-party charges or recurring expenses identified as their responsibility under these Terms or the project documents.

Cresvon currently accepts online payments through Stripe, generally using invoices or payment links sent directly to clients.

Payment transactions are processed by Stripe and are also subject to Stripe's applicable terms and policies.

For international projects, another currency or payment arrangement may be used if stated in the applicable quote or proposal.

5. Deposits and Final Payment

Unless the applicable quote or proposal states otherwise, Cresvon's standard payment structure is:

• A 50% deposit is due before work begins; and
• The remaining balance is due after the client approves the completed website and before launch or final delivery.

Cresvon is not required to begin work until the required deposit has been received.

Cresvon is not required to launch, transfer, publish, or provide final control of the completed website until all amounts due for the project have been paid in full.

Additional work approved outside the original project scope may be invoiced separately.

6. Client Responsibilities

The client agrees to provide information, materials, feedback, decisions, and approvals reasonably required to complete the project.

This may include:

• Accurate information about the client's business, services, products, and pricing;
• Logos, photographs, videos, text, and other content;
• Necessary account access or technical information;
• Timely feedback during design and revision stages; and
• Final approval before launch.

Cresvon may provide general guidance regarding website content and materials, but the client remains responsible for the accuracy, completeness, and legality of information supplied by the client.

Delays in receiving required materials, feedback, access, or approvals may affect the project schedule as described in Section 8.

7. Client-Supplied Content, Assets, and Permissions

The client is responsible for ensuring that materials supplied to Cresvon may lawfully be used for the project.

This includes, where applicable:

• Logos;
• Photographs;
• Videos;
• Written content;
• Fonts;
• Trademarks;
• Graphics;
• Product information; and
• Other intellectual property.

The client represents that they either own these materials or have the necessary rights, licences, or permissions to use them.

Cresvon may reasonably rely on information and materials provided by the client without independently investigating their ownership or legal status.

Cresvon is not responsible for claims resulting from client-supplied materials where the claim arises from the client's lack of ownership, permission, accuracy, or legal authority to use those materials.

8. Project Timelines and Client-Caused Delays

Project timelines depend on the scope and complexity of the project and on timely cooperation from the client.

Any timeline stated in a quote, proposal, or agreement is an estimate unless expressly identified as a guaranteed deadline.

If required content, access, feedback, decisions, or approvals are delayed by the client, the project timeline may be extended accordingly.

A client-caused delay is not considered a failure by Cresvon to meet an original estimated timeline.

If Cresvon receives no required content, feedback, or approval from the client for 21 consecutive days, Cresvon may pause the project.

After a project is paused:

• The original timeline may no longer apply; and
• Work may be rescheduled according to Cresvon's then-current availability.

9. Revisions and Scope Changes

Unless the applicable quote or proposal states otherwise, a project includes up to two reasonable revision rounds during the Refine stage.

A revision round generally means a consolidated set of reasonable changes to work already included within the agreed scope.

Additional charges may apply to:

• Revision rounds beyond those included;
• Additional pages;
• New functionality;
• Major changes to an approved design direction;
• Requests that substantially change the original scope; or
• Work requested after a project stage has already been approved.

Cresvon will discuss material scope changes and any additional charges with the client before performing chargeable out-of-scope work.

10. Approval and Website Launch

Before launch, the client will have an opportunity to review the completed website.

The client is responsible for reasonably reviewing:

• Client-supplied text and information;
• Contact information;
• Pricing or product information;
• Links;
• Images and other content; and
• The website's agreed functionality.

Once the client provides final approval and all amounts due have been paid, Cresvon may proceed with launch or final delivery.

Cresvon is not responsible for errors or omissions contained in client-supplied information that the client reviewed and approved before launch.

11. Ownership of the Completed Website

Subject to full payment, ownership of custom project deliverables created specifically by Cresvon for the client transfers to the client upon project completion, except for the materials described in Sections 12 and 13.

This may include custom:

• Website design;
• Layout;
• Project-specific graphics created by Cresvon; and
• Project-specific code created specifically for the client's website.

Client-supplied materials remain the property of the client or their respective owners.

Third-party software, fonts, libraries, plugins, platforms, images, code, or other licensed materials remain subject to their respective third-party licences and do not become the client's exclusive property merely because they are included in the website.

Domains, hosting accounts, and other client-specific services should generally be registered in accounts owned or controlled by the client.

If Cresvon temporarily assists with setup or administration of such an account, reasonable steps will be taken to provide or transfer appropriate access to the client when required.

12. Cresvon's Reusable and Pre-Existing Materials

Cresvon may use tools, techniques, design systems, workflows, code snippets, components, frameworks, templates, processes, knowledge, or other materials that:

• Existed before the client's project;
• Were created independently of the project; or
• Are designed to be reusable across multiple projects.

These are referred to as Cresvon's Pre-Existing Materials.

Cresvon retains ownership of its Pre-Existing Materials.

Where Cresvon's Pre-Existing Materials are incorporated into a completed client website, the client receives a non-exclusive right to use those materials as part of the completed website.

This does not prevent Cresvon from using the same or similar tools, methods, components, techniques, or underlying knowledge in other projects.

13. Third-Party Services, Hosting, Domains, Plugins, APIs, and Platforms

Websites created by Cresvon may depend on third-party products or services, including:

• Website hosting;
• Domain registrars;
• Contact form providers;
• Content management systems;
• Plugins;
• APIs;
• Fonts;
• Analytics services;
• Payment processors;
• Email services;
• Development platforms; or
• Other external technologies.

Third-party services are operated independently from Cresvon and are governed by their own terms, pricing, licences, privacy policies, and operating practices.

Cresvon cannot guarantee the continued availability, pricing, functionality, compatibility, security, or performance of a third-party service.

Cresvon is not responsible for outages, discontinuations, price increases, policy changes, security incidents, account restrictions, or other events caused by third parties and outside Cresvon's reasonable control.

Where practical, Cresvon may assist the client with addressing a third-party issue, but such assistance does not make Cresvon responsible for the third-party provider.

Unless otherwise stated in writing, recurring expenses such as:

• Domain renewals;
• Hosting;
• Paid plugins;
• Third-party subscriptions;
• API usage;
• Email services; and
• Other recurring platform costs

are the client's responsibility.

14. No Guarantee of Business, SEO, or Revenue Results

Cresvon provides website design and development services but does not guarantee any particular commercial or marketing result.

Cresvon does not guarantee:

• Website traffic;
• Leads;
• Sales;
• Revenue;
• Conversion rates;
• Search engine rankings;
• Social-media performance; or
• Any other specific business result.

Website performance and business results depend on numerous factors outside Cresvon's control, including the client's market, competition, pricing, reputation, content, advertising, marketing, and business operations.

Nothing in this section prevents Cresvon from agreeing in writing to specific technical deliverables or performance requirements for a particular project.

15. Website Maintenance and Post-Launch Support

Unless the applicable project documents state otherwise, Cresvon provides up to 14 days of post-launch support beginning on the date the website is launched.

This support is intended to address issues directly related to the original website build.

It does not ordinarily include:

• New pages;
• New features;
• New content;
• Redesign requests;
• Changes in client requirements;
• Ongoing website management;
• Third-party outages or service problems; or
• Issues caused by changes made by the client or another person after launch.

Support or maintenance after the included period may be arranged separately.

16. Cancellation or Termination

Either Cresvon or the client may end a project before completion subject to these Terms and any project-specific cancellation provisions.

Cancellation before work begins

If the client cancels before Cresvon has started project work, the deposit will generally be refundable, less any non-refundable third-party costs reasonably incurred specifically for that project, unless the applicable quote or proposal provides otherwise.

Cancellation after work begins

Once project work has begun, the deposit generally becomes non-refundable to account for work performed and capacity reserved for the project.

If the reasonable value of completed work exceeds the amount already paid, the client may be responsible for the remaining amount attributable to work completed up to termination, based on the project's scope, milestones, pricing, and work performed.

Cresvon may pause or terminate a project where:

• Required payments are not made;
• The client causes serious or prolonged delays;
• Required cooperation is repeatedly not provided;
• The client materially breaches the project agreement or these Terms; or
• Continuing the work would require Cresvon to engage in unlawful activity.

Where reasonably practical, Cresvon will notify the client before terminating a project and provide an opportunity to address a remediable issue.

17. Refunds

Refund eligibility depends on the circumstances of cancellation and the amount of work already completed.

Once work has begun, payments are not automatically refundable.

If Cresvon terminates a project for reasons not caused by the client, Cresvon will refund any portion of payments reasonably attributable to work that has not been completed or costs that have not been incurred.

If the client cancels after work has started, any refund will be determined consistently with Section 16 and the applicable project agreement.

Nothing in these Terms limits any refund or cancellation right that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Cresvon's total aggregate liability arising from or relating to a particular website project will not exceed the total amount actually paid to Cresvon for that project.

To the maximum extent permitted by law, Cresvon will not be liable for indirect, incidental, special, or consequential losses arising from the project, including losses relating to:

• Lost profits;
• Lost revenue;
• Lost business opportunities;
• Lost data; or
• Business interruption.

These limitations do not apply where applicable law does not permit liability to be excluded or limited.

Nothing in these Terms is intended to exclude or restrict any right, remedy, warranty, or liability that cannot legally be excluded or restricted.

19. Indemnity

The client agrees to indemnify and hold Cresvon harmless from third-party claims, damages, losses, liabilities, or reasonable legal expenses directly arising from:

• Content or materials supplied by the client where the client did not have the necessary rights to use them;
• False, misleading, unlawful, or infringing information supplied by the client;
• The client's unlawful use of the completed website; or
• The client's material breach of these Terms or the applicable project agreement.

This indemnity applies to matters arising from the client's acts, materials, instructions, or obligations and is not intended to transfer responsibility to the client for matters caused by Cresvon's own conduct.

20. Intellectual Property

Ownership of project-specific intellectual property is governed primarily by Sections 11 and 12.

The Cresvon name, logo, branding, website content, and other Cresvon-owned intellectual property remain the property of Cresvon unless expressly transferred in writing.

The client's business name, logo, trademarks, content, and other client-owned materials remain the property of the client or their respective owners.

Nothing in these Terms transfers ownership of one party's trademarks or branding to the other party unless expressly agreed in writing.

21. Portfolio and Promotional Use

Unless otherwise agreed in writing, Cresvon may display a completed client project for portfolio and promotional purposes.

This may include:

• Screenshots;
• Website links;
• The client's business name;
• The client's logo; and
• Descriptions of work performed by Cresvon.

Cresvon may use these materials on Cresvon's website, portfolio, social media, presentations, or other promotional materials.

A client may request in writing before launch that the project not be publicly displayed by Cresvon.

22. Prohibited or Unlawful Client Requests

Cresvon may refuse, pause, or terminate work involving content or activities that Cresvon reasonably believes:

• Are unlawful;
• Infringe another person's intellectual property or other legal rights;
• Are fraudulent or materially deceptive; or
• Would require Cresvon to violate applicable law.

Cresvon is not required to publish or continue work on material falling within this section.

23. Privacy

Cresvon's collection, use, disclosure, retention, and protection of personal information is described in Cresvon's Privacy Policy.

The Privacy Policy is available at:
cresvon.com/legal.html#privacy

The Privacy Policy should be read together with these Terms where personal information is involved.

24. Changes to These Terms

Cresvon may revise these Terms from time to time to reflect changes to its services, business practices, technology, or legal requirements.

Updated Terms apply prospectively from their stated effective or "Last updated" date.

A later version of these Terms will not automatically change the agreement governing a project that was already accepted unless:

• Cresvon and the client agree to the change; or
• The applicable project agreement expressly provides otherwise.

When these Terms are revised, the "Last updated" date will be updated.

25. Governing Law and Jurisdiction

These Terms and any project governed by them are governed by the laws of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles to the extent those principles may be excluded by agreement.

Subject to any rights or procedures that applicable law requires otherwise, disputes relating to these Terms or a Cresvon project may be brought before a court of competent jurisdiction in British Columbia.

Nothing in these Terms is intended to remove rights that cannot lawfully be waived or restricted.

26. Contact Information

Questions regarding these Terms may be directed to:

Cresvon
Website: cresvon.com
Email: hello@cresvon.com

1. Cookies and Similar Technologies

Cresvon does not currently use advertising cookies or website analytics cookies on cresvon.com.

Some third-party services used to operate or deliver the website may use cookies, local storage, or similar technical mechanisms where necessary for their functionality, security, or normal operation.

If Cresvon introduces analytics, advertising technologies, or other non-essential cookies in the future, this notice and the Privacy Policy will be updated to describe their use and any choices available to visitors.

For more information about how Cresvon handles personal information, see the Privacy Policy.

2. Accessibility

Cresvon aims to make cresvon.com usable and accessible to as many people as reasonably possible.

We aim to follow generally accepted web accessibility practices, including reasonable attention to:

• Keyboard navigation;
• Readable text and sufficient contrast;
• Alternative text for meaningful images;
• Clear page structure and headings; and
• Compatibility with commonly used browsers and assistive technologies.

Accessibility is an ongoing process, and we do not represent that every part of cresvon.com will be free from accessibility barriers at all times.

If you experience difficulty accessing any part of the website, contact us at hello@cresvon.com and describe the issue. We will make reasonable efforts to address accessibility problems where practical.

3. Copyright and Website Content

Unless otherwise stated, the content of cresvon.com, including its original text, graphics, layouts, branding, design elements, and other materials created by Cresvon, is owned by Cresvon or used with permission.

You may view and use the website for normal personal or business informational purposes.

You may not reproduce, republish, distribute, sell, modify, or commercially use Cresvon-owned website content without prior permission, except where permitted by applicable law.

Client work displayed in Cresvon's portfolio may contain names, logos, photographs, trademarks, content, or other materials owned by the applicable client or other rights holders. Displaying those materials on cresvon.com does not transfer ownership of them to Cresvon or to website visitors.

The Cresvon name, logo, and branding may not be used in a way that suggests endorsement, affiliation, or authorization without Cresvon's permission.

4. Third-Party Links

cresvon.com may contain links to websites, platforms, or services operated by third parties.

These websites are not controlled by Cresvon and may have their own terms, privacy policies, security practices, and content.

Providing a link does not necessarily mean Cresvon endorses or guarantees the third-party website or service. Visitors should review the applicable policies of third-party websites before providing personal information or using their services.

5. Contact

Questions regarding these website notices, copyright permissions, accessibility, or other legal matters may be directed to:

Cresvon
Website: cresvon.com
Email: hello@cresvon.com